Policies

Flyers/Logos/Banners

  • Once payment and all content is received the turn around time is 7-10 business days for client to receive 1 draft concept.

  • Client has up to 2 times after the initial draft to request any text edit, color, font, or layout changes.

  • If client is not satisfied after 2nd revision an extra charge of $25 will be billed for each edit thereafter.

  • Please write out in full details your flyer ideas, brand colors, and other content in the description box at check out. OR send pictures and content via email to info@divinelyayahnna.com 

  • Final flyers offered format in PNG or PDF format via email

Website Design

  • Once payment and all content is received the turn around time is 25-30 business days for client to receive completed web design.

  • Client has 1 time after the initial draft to request any text edit, color, font, or layout changes.

  • If client is not satisfied after 1st revision an extra charge of $200 will be billed for each edit request thereafter.

  • Please write out in full details your vision ideas, brand colors, and other content in the description box at check out. OR send pictures and content via email to info@divinelyayahnna.com 

  • In some instances Divinely Creations will provide client with a file share folder to upload their content to immediately after purchase.

  • MUST PURCHASE HOSTING AND DOMAIN SERVICES PRIOR TO DESIGN SERVICES.

Artistic Release Policy

Style. Client has spent a satisfactory amount of time reviewing Divinely Creations work and has a reasonable expectation that Divinely Creations will perform the Services in a similar manner and style.

 

Consistency. Divinely Creations will use reasonable efforts to ensure Client's desired Services are produced in a style and manner consistent with Divinely Creations current portfolio and will try to incorporate any reasonable suggestion made by Client. However, Client understands and agrees that:

  1. Every client and creative vision is different, with different tastes, budgets, and needs;

  2. Divinely Creations services are often a subjective art and said artist has a unique vision.

  3. Divinely Creations will use its artistic judgment when providing Services for Client, therefore drafts may not include strict adherence to Client’s suggestions;

  4. Although Divinely Creations will use reasonable efforts to incorporate Client’s suggestions and desires when providing Client with the Services, Divinely Creations shall have final say regarding the aesthetic judgment and artistic quality of the Services;

  5. Dissatisfaction with Provider's aesthetic judgment or artistic ability are not valid reasons for termination of this Agreement or request of any monies returned.

REFUND/CANCELLATION POLICY:

You may cancel your services at any time however; you will forfeit any and all retainers and/or payments made. ALL SALES ARE FINAL. In the event that Divinely Creations is unable to perform services for any reason including but not limited to sickness, accident, weather, telecommunication malfunction etc., reasonable accommodations shall be made, up to and including a full refund of retainers for services not provided.