To secure a date, please book online and pay your 50% retainer. After your booking is received Ayahnna will contact you via phone or email to schedule a consultation to discuss and sign your contract. The retainer is non-refundable and is held for reasons including but not limited to; cancellation of wedding, date change, change in services, weather, sickness, etc.
BRIDAL TRIAL RUN:
A trial run is mandatory for all brides. This is our chance to practice the perfect look so you can go into your big day confident that we have it right. A trial run is only available to brides that have paid their retainer, booked their date, and has had a consultation. Trial run is free and will be scheduled at the consultation.
You may cancel your services at any time however; you will forfeit any and all retainers and/or payments made. In the event that Divinely Ayahnna is unable to perform services for any reason including but not limited to sickness, accident, weather, etc., reasonable accommodations shall be made, up to and including a full refund of retainers for services not provided.
Due to busy scheduling and working by appointment only I require partial payment up front at the time of your online booking. To secure an appointment, you will be required to pay a retainer of 50% to hold your slot. Please be advised, if you need to cancel 1 hour or less within the scheduled time of your appointment the full amount will be charged. Only under special circumstances will your balance be refunded at the discretion of Divinely Ayahnna.
A late fee of $15 will be charged for every 15 mins of delay when a client is late for a scheduled appointment time, or if scheduled makeup time exceeds allotted times because of client delays. This will be paid for in cash, paypal, or Zelle before the makeup artist or client leaves. If your a late client within a group or a late client within a bridal party, time is deducted from your appointment time. If your makeup artist is not finished at the end of the allotted time because of tardiness the artist will have to start the next client. If the makeup artist has time at the end they will finish the person who was late. Divinely Glam of Divinely Ayahnna is not responsible for tardiness and unfinished makeup due to the client being late.